PROJECT MANAGER – WEB TECHNOLOGY & DIGITAL SOLUTIONS (TEMPORARY POSITION BASED IN ANY MSF-OCBA HUB) At Médecins Sans Frontières

GENERAL OBJECTIVE

MSF-Spain requires a Project Manager to lead the delivery of the next iteration of MSF’s web presence, managing the entire life of the project, from conception to live online delivery. Currently MSF has two main sites:

• MSF.es website, is built on Drupal 7, promotes the organization’s communication and advocacy activities and messages; integrates Salesforce CRM; facilitates attracting and recruiting the appropriate workforce; and provides reliable information on MSF programs and humanitarian action and on expenditure and finance allocation to support public accountability and transparency.

• Association.msf.org website, also built on Drupal 7, promotes the MSF association’s communication.

The Project Manager will work within the Projects & IT Office team, and s/he will be hierarchically and functionally accountable to the Head of the PMO and IT Governance. Working alongside the Fundraising, Communication and Association Solutions team within the Projects & IT Office team; MSF-Spain creative and technical teams; and external support agencies, his/her overall objectives are:

• The Project Manager will be responsible for planning, overseeing and leading the project through to completion. He/she will be responsible for delivering the project on time, on budget, in scope and to the required quality specification. He/she delivers the project with the direct support of the project team and the Project Management Office, and with the strategic guidance and supervision of the governance structures created ad-hoc for each project (sponsor, steering committee, or similar).

• The Project Manager develops the detailed project management & execution plan of his/her assigned project and implements them together with his/her assigned project team. He/She oversees all aspects of the project: setting deadlines, assigning responsibilities and monitoring project progress; preparing reports for management regarding status of project.

• The Project Manager works hand in hand with internal and/or external suppliers to ensure all required works are completed, to commission equipment and/or systems until handover to the

business and/or functional area that manages the service.

• The Project Manager works within the guidelines, policies and mission of the organization and will be responsible for his/her specific projects as assigned.

MAIN FUNCTIONS, RESPONSIBILITIES AND TASKS

The PM, as main responsible for the execution and delivery of the projects under her/his responsibility, will have the following functions, responsibilities and tasks in each domain of project management.

1. Manage the plan and the scope of the project

1.1 The PM Assists in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.

1.2 The PM develops detailed (comprehensive) project management & execution plans and manages their respective implementation by:

• Leading project planning sessions.

• Sharing project planning with clients as well as other staff members.

• Tracking, reviewing and maintaining a detailed project plan. • Managing project deliverables in line with the project plan.

• Implementing the project management plan according to the required project charter (customer requirements).

1.3 The PM manages day to day operations alongside the project team and ensures project targets (scope, schedule, cost, quality) are constantly monitored to ensure project delivery & success. The PM manages project elements including but not limited to, schedule, cost, resources and risks, focus on the critical technical project management elements for each project he/she manages.

1.4 The PM ensure that all projects are delivered on-time, within scope and within budget, ensuring projects meet deadlines:

• Creating long and short term plans, including setting targets for milestones adhering to deadlines and allocating resources.

• Making effective decisions when presented with multiple options for how to progress with the project. Adjusting schedules and targets on the project as needed 1.5 The PM Manages changes to the project scope, project schedule and project costs using appropriate verification techniques.

1. Manage the project budget and resources

2.1 The PM meets budgetary objectives (established by the project governance and MSF direction) and makes adjustments to project constrains based on financial analysis and prior approval of the project sponsor (and SC).

2.2 The PM constantly monitors cost with the support of the Finance Department and reviews invoices to ensure that payments never get ahead of the work, and they are properly allocated.

1. Manage suppliers & third parties

3.1 The PM leads the tender processes, with the participation of the designated internal stakeholders, and manages the submission and qualification of the proposals, in order to select the most suitable offer and the most feasible supplier for achieving the objectives of the project.

3.2 The PM manages the process of hiring the contractor, leading the elaboration of the respective contract with the support of the Legal Unit, including as well security and privacy clauses defined by the Data Protection Office, and ensuring the sign off of the persons entitled to do so.

3.3 The PM is responsible for the appropriate execution of the different administrative tasks needed for the project.

3.4 The PM establishes and maintains relationships with third parties / vendors that participate in the project. The PM coordinates internal resources and third parties/vendors for the flawless execution of projects

1. Manage the project team

In the followiing link you can find more details about the responsabilities

SELECTION CRITERIA

• Academic Background: An advanced degree in computer science, engineering or business

• 4 years’ experience in project management

• Experience in managing change acceptance & transitioning

• Experience with project management frameworks

• Experience in managing budget and costs

• Experience in risk management

• Experience with applicable project controlling tools

• Experience in MSF desirable

• Used to work in matrix reporting environment with various stakeholders

• Previous experience on managing a website migration highly desirable

• Spanish required; English highly desirable; French desirable

• Experience and knowledge of change management principles, methodologies and tools is an asset

• Field experience in humanitarian projects with MSF or other organizations is an asset

TECHNICAL KNOWLEDGE

• Knowledge of best practices frameworks and standard methodologies: PMBOK, Agile, PRINCE2

• Good command of Microsoft Office and/or Open Office, Microsoft Project, Microsoft Visio, Intranet based on MS Sharepoint, Office 365

• Proficient knowledge of communication tools

• Knowledge of the following is highly desirable: o Content Management System technology (Drupal, WordPress, etc.) o Website design and testing o Website User Experience (UX) o Digital marketing products and systems o Search Engine Optimization (SEO) and content design for the web

• Knowledge of the following will be an asset o Knowledge of Web Architecture; Google Analytics/Bots; Automation servers; Database MySql; Cross platform web server software o Cloud ecosystems o Mobile solutions o Salesforce suite of products and / or other CRMs

o DevOps

COMPETENCIES

• Commitment to MSF’s Principles

• Cross-cultural Awareness

• Behavioural Flexibility

• Stress Management

• Analytical Thinking

• Results and Quality Orientation

• Service Orientation

• Planning and Organising

• Teamwork and Cooperation

• Communication skills

CONDITIONS

• Position based in any MSF-OCBA Hub (Barcelona, MSF-Spain office delegations, Buenos Aires, Amman, Dakar or Nairobi)

• Full time job

• Temporary position: minimum commitment with the position of 1 years (until the solution is handed over to support)

• Annual gross salary: HQ-4A (12 monthly payments) + Secondary Benefits based on the MSF-OCBA Reward Policy

• Starting date: immediately

MSF is committed to achieving workforce diversity in terms of gender, race, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are encouraged to apply. We are committed to achieving a balanced gender distribution and therefore encourage women to apply. All applications will be treated with the strictest confidence.

MSF provides a work environment that reflects the values of gender equality, teamwork, integrity and a healthy balance of work and life. MSF does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment and discrimination. All selected candidates will, therefore, undergo reference checks.

Médecins Sans Frontieres, as a responsible employer, under article 38 of “Ley de Integración Social del Minusválido de 1982 (LISMI)” invite those persons with a recognized disability and with an interest in the humanitarian area to apply for the above-mentioned position.